At Rini Trails, we are committed to delivering your orders efficiently and securely, no matter where your adventures take you. We proudly offer worldwide shipping through trusted delivery partners to ensure your gear reaches you in excellent condition.
Order Processing
All orders are processed within 1–2 business days after confirmation. You will receive a confirmation email once your order is received and another notification when it has been shipped, along with tracking details where available.
Shipping Methods
We use reliable local and international courier services depending on your delivery location. Our goal is to ensure safe and timely delivery, so we select the most appropriate logistics partner for your area.
Cash on Delivery
All orders are fulfilled with Cash on Delivery (COD) as the payment method. Please ensure someone is available at the delivery address to complete the payment and receive the package.
Tracking Your Order
Once your order is shipped, you will receive an email with your tracking number and instructions on how to follow your shipment. If you do not receive tracking information within a few days of ordering, feel free to contact us.
Shipping Fees
Shipping costs are calculated at checkout and may vary based on your location and the size/weight of your order. Any applicable shipping fees will be clearly displayed before you confirm your order.
Failed Deliveries
If a delivery attempt fails due to an incorrect address or unavailability to receive the package, our courier partner may attempt redelivery. If the package is returned to us, we will contact you to arrange a new delivery schedule or cancel the order if needed.
Customer Support
If you experience any issues with your delivery, please reach out to us at [email protected]. Our support team is happy to assist with any concerns or updates regarding your shipment.